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BPJS Kesehatan Call Center

2 Nov

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Sebagai peserta BPJS Kesehatan, Anda tentunya ingin dilayani dengan sebaik mungkin oleh lembaga tersebut. Dalam hal ini BPJS Kesehatan tentunya menyediakan layanan call center yang dapat dihubungi oleh peserta kapanpun mereka membutuhkan informasi tertentu.

Mengubungi BPJS Kesehatan

Untuk menghubungi BPJS Kesehatan dapat dilakukan melalui berbagai cara. Tergantung lokasi Anda dan sifat kebutuhannya, Anda dapat memilih satu dari beberapa pilihan untuk menghubungi pihak BPJS Kesehatan. Terlebih, BPJS Kesehatan juga menyediakan sarana komunikasi via daring.

Alamat BPJS Kesehatan

KANTOR PUSAT: Jl.Letjend.Suprapto Kav. 20 No. 14 Cempaka Putih, Jakarta Pusat 10510 No. Telp (021) 4212938 No. Fax (021) 4212940

Call Center BPJS Kesehatan

Terkait dengan layanan BPJS, jika Anda ingin menanyakan permasalahan atau informasi tertentu maka Anda dapat menghubungi call center BPJS Kesehatan melalui nomor 15004000. Layanan call center tersebut dibuka selama 24 jam non-stop.

Dulunya nomor telepon call center BPJS sama dengan PT. Askes, yaitu 500400, namun saat ini sudah ganti ke nomor 1500400. Nomor call center BPJS yang baru tersebut tentunya sangat mudah diingat. Call center BPJS sendiri bekerja dari dua tempat, yakni di Jakarta dan Semarang.

Cukup banyak pertanyaan yang diajukan oleh peserta kepada BPJS melalui call center tersebut, dan yang paling sering ditanyakan yakni mengenai tata-cara bayar iuran, jumlah tagihan peserta PPU dan PBPU, perubahan data, cara pindah faskes, dan juga mengenai pelayanan administrasi.

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